All Vault members should have received shipping notifications for Vault package #22 -- the Jack White Bonnaroo package -- at this time. If you have any questions about your package, please reach out at this time to vault@thirdmanrecords.com.
All questions will be handled starting on January 5th, immediately when we return from a holiday break. Thanks!
@Matthew the value of $20 for the package is correct. Someone here said that TMR has put a note saying $80 for 3 months is for subscription which includes exclusive online content, chats, exclusive shop etc and that $20 is included in the charge.
The same has happened with me, except the USPS and IPS sites show different statuses. It has supposedly left Delhi but not reached the customs office in Mumbai. I’ve asked TMR to help out if it is possible. Let’s hope there is no serious issue and we get our packages soon!
Is this package any good then?! Mine has sat in Coventry since Dec 16th due to the value on the packaging being incorrectly described by TMR as $20. Having to deal with UK Border Agency to get it freed from the red-tape. Sure it is going to be worth the wait – it is killing me!
@Koala This is the status: Your item departed a transfer airport in Juarez International, Mexico City, MEXICO on December 14, 2014 at 8:22 pm. The item is currently in transit to the destination. And the same is happening to another friend from Coahuila. I already called the custom in BJuarez airport and they have no information about the package.
@ROJA If you don’t mind me asking, what was the status of your package on December 14th?
Mine shows the last status that it left USA on 13th
In Mexico the tracking number hasn’t been updated since December 14th, and Correos de Mexico has no information. I guess our custom agents are lazy these days =(
This is a wonderful package! I’m not at all complaining, but I was curious about something: The Third Man vinyl I’ve received so far has had a fair amount of crackle and hiss at the beginning of most sides. Again, I’m NOT complaining – it does not distract from the packages, as they are superb. I just wondered if anyone else found the vinyl to be less clean than average. Frankly, I’m concerned that it’s my equipment, more than anything. Thanks!
Still haven’t received my package :(
There’s no update on tracking info since leaving USA and the post office here has no clue about it’s whereabouts! I’ll try to contact USPS about it. I hope it’s not lost! Is there any way to email USPS?The website offers a complaints option but it seems to be for US residents only.
We put our money where THEIR mouth is, eh Stacelings? Lol! And then TRUST Third Man to DELIVER the delectable goodies-from the lips and fingertips of Jack White to our ears…any day now…we shall be released..from the mouthwaterin ANTISUH PAYSHUN.
I Love this vault package. GREAT Job!!! How on Earth will you top this one? Love being surprised