The Third Man Records Vault Subscription Service, responsible for the quarterly packages of limited edition vinyl records you all know and love and exclusive merchandise as well as the inside scoop on Third Man goings on and concert pre-sales, is proud to announce a new perk for its members. All Third Man Records Platinum Vault members already pay $60 (US) per quarter for their subscriptions to the Vault. Beginning today all Platinum Vault members (new and existing) are eligible to ALSO have TIDAL HiFi subscriptions (normally $19.99/month) for only an additional $5/month (totaling of $65/quarter (US) for your Vault subscription and unlimited access to high quality streams). This 75% discount on TIDAL HiFi subscriptions remains in effect in perpetuity, for as long as a Vault member's subscription remains active and uninterrupted. TIDAL, an artist-owned and artist-friendly streaming service, has two tiers of subscriptions: a standard quality $9.99/month version (TIDAL Premium), and the high-fidelity, CD-quality, lossless audio $19.99 version (TIDAL HiFi) we are offering to Platinum Vault members at 75% off, as well as exclusive content and access to intimate live shows around the world.
Vault members can access their promo code to unlock this discount in their Third Man Store Account Dashboard, and should proceed to http://tidal.com/ and "REDEEM VOUCHER" to enter their code. The discount will remain in effect for as long as the Vault member's subscription is continuously active, but please note, this is a ONE TIME discount. Once a Vault subscription is cancelled, the discount code is with which it is associated will be disabled and cannot be reactivated. Any interruption in Vault membership will result in the irreversible invalidation of the associated coupon. To clarify, if you cancel your subscription on your current e-mail address, your $5 TIDAL subscription then becomes a $20 subscription, and this cannot be reversed.
TIDAL is available via browser and mobile device, using Google Play and the Apple App Store.
Today is a particularly good day to join the Vault + TIDAL Hifi because Jack White's final acoustic performance in Fargo, North Dakota last week, which streamed live on TIDAL and the Vault, has now been archived and is available to stream in its entirety in both locations. To top it off, Jay Z announced on Wednesday that he will be putting on a Special TIDAL X Jaÿ Z B-Sides Concert, which will stream exclusively on TIDAL on May 13th.
Because we are announcing this partnership on the 1st day of a new Vault quarterly cycle (the soon-to-be-announced Vault Package #25), we are allowing new members who sign up this week (before next Friday, May 8th at 5pm CST), to purchase Vault Package #24 in addition to their new membership, an extension of the deadline, of sorts. If you sign up for a Vault Platinum subscription in the next week and are interested in receiving the Loretta Lynn Vault Package, which features a reissue of the Jack White-produced Van Lear Rose 12" LP with a previously unreleased bonus track, a 7" of White Stripes covers of Lynn's classic songs, an exclusive DVD of Lynn and White revisiting the time of Van Lear Rose in conversation and song, and a few extra treats, give our Vault customer service department a call at (615) 891-4393 x315 in the next week to secure your package as an addition to your new subscription.
Got questions about how any of this works? Feel free to e-mail vault@thirdmanrecords.com for answers! Enjoy your unlimited access to great-quality music, dear friends!
UPDATE: PLEASE NOTE, IN YOUR DASHBOARD, YOUR CODE WILL SAY "STATUS-USED." THIS DOES NOT MEAN YOUR CODE HAS ALREADY BEEN USED AT TIDAL. PROCEED TO TIDAL, REDEEM VOUCHER, ENTER THE CODE, AND YOU WILL SEE YOUR SPECIAL PRICE REFLECTED THERE.
HOWEVER, WE ARE EXPERIENCING AN ISSUE WITH CUSTOMERS WHO ALREADY HAVE EXISTING TIDAL SUBSCRIPTIONS, AND WE ARE WORKING ON IT! WE WILL HAVE YOU UP AND RUNNING ASAP...
@Joe Lambias I was also informed twice that the TMR voucher is only good for new accounts. After my third mail they have manually applied my voucher to my account. And I’m from Poland, so it is untrue that the code only works in the US, Canada and UK. Good luck!
I originally had the problem of my voucher code not being accepted at Tidal and the voucher number showing up on my vault dashboard as “status-used”. When I first contacted Tidal, they were kind enough to send me instruction on how to unsubscribe (very helpful, right?)! I contacted both Tidal and vault customer support (vault@thirdmanrecords.com) last Friday and they were able to work (together?) quickly to resolve the problem within the day.
My advice would be to send your voucher number and a brief summary of the problem to both Tidal’s customer support and the vault and ask for some help. If it’s a legitimate screwjob, I think they will work to make it right. It just took a little more persistence than it probably should have and a little more patience than I afforded them (I was getting pretty upset before they fixed it).
Best of luck! I think it’s a great deal and totally worth a little bit of extra hassle.
I just was informed by Tidal support that the TMR voucher is only good for new accounts. So my 30 day free trial apparently makes the deal useless? Makes no sense to me.
Tidal promptly emailed me back again stating the code only works in the US, Canada, and Great Britain. I live in freaking Kansas. I feel like they are just copying and pasting generic emails now. Or punking me. Which ever. Geez.
I’ve had two emails into tidal and they informed me the code is for new customers only. I’ve got a third email into them now explaining that isn’t whay is going on according to TMR. I have to admit they get back to me quickly with the “we can’t help you with that” email though.
Yay! I contacted Tidal, they responded a day later and manually added my vault voucher, so I’m happy with their service! I hope everyone gets better help soon. They’re trying it’s a new service
I’m sure they will work it out. I signed up with the intent to pay full price, so it’s a treat to catch a break. Thanks for the updates.
Brian Weingartner Since you already have a Tidal account you must contact supporttidal.com and get them to apply it to your account.
I know you mentioned an issue with people who already have tidal subscribtions, so just mentioning I’m having a problem too, it’s telling me the code isn’t valid… just wondering if this is because my Vault account e-mail and Tidal are different?
Just in case this might help in any way, I’m posting my TIDAL email from today. Has anyone else received this message? I’m hopeful this means they are getting it together for us.
Thank you for contact TIDAL Customer Support.
We have applied your TMR Vault Voucher to your account.
If we can be of any further assistance, please do not hesitate to contact us.
Best Regards,
Jessica
TIDAL Support