We have just finished shipping Vault package #35!
If you have received your package and noticed any damages, please let us know within 14 days of delivery at vault@thirdmanrecords.com and we will review and address these issues in chronological order. Please read our Return/Exchange policy below for further details. We appreciate your patience and assure you that we will respond to every request as quickly as possible.
Tag us in your social media posts with hashtag #thirdmanvault for all of your unboxing videos.
Per usual, thanks to our amazing Vault team for packing this shipment quickly and accurately!
VAULT PACKAGE RETURN/EXCHANGE POLICY
Requests for returns/exchanges of damaged/defective products must be initiated within 14 days of package delivery by emailing vault@thirdmanrecords.com. Requests placed after that time will not be honored. Return/Exchange requests must be settled within 30 days of initial correspondence. Requests that have been responded to by Third Man/The Vault left dormant for more than 30 days after our response will not be honored.
If you still haven’t received your shipment 30 days after receiving your tracking number, and suspect your package may be lost/stolen please contact vault@thirdmanrecords.com for assistance. Missing Package replacement requests must be settled within 30 days of initial correspondence. Requests that have been responded to by Third Man/The Vault left dormant for more than 30 days after our response will not be honored. Missing package replacement requests received more than 90 days after our distribution of tracking information for that specific Vault package will not be honored.
Was one thing to hear it at a local listening party 2 weeks ago, but being able to listen to it on my home stereo tonight was so much better! Digging the experimentation on this album!
Just curious, was there supposed to be a download in the LP sleeve as well? Didn’t find one and I know TMR rarely includes one, but I remember the previous one (Lazaretto) included a code… (Stunning package though and the record swirl turned out to be a beautiful one).
Runon77 thanks, BTW if 77 is birth year it was a good one ! But we are now officially old! Lol PZ 1977
Hey Patrick my 45 was in with the lp
Could the single be shrink wrapped with the LP? Otherwise I didn’t receive my single either? In the bubble wrap package was the coin but no sign of the single
I wasn’t intending on opening the LP but might have to.
Can anyone confirm?
TMR; you have all been so busy lately, Thank you for this most wonderful Vault, and the SHOWS!!
Got mine today, coming home after a hard days work and enjoying this new jack white lp before the release is awesome, thank you all vault shipping team as mine showed up with no issues , Toronto June 9th can’t wait.
Received in Canada! Very interesting album. Layers and layers and layers.
I cant wait!! Hopefully will get tracking info soon
The 7" is usually packed within the album