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Vault News

Vault #26 Shipping Complete!

Vault #26 Shipping Complete!

The shipping for Vault package #26 is now complete! We want to take the opportunity to say thank you to all members for your patience as we have been shipping as quickly as humanly possible over the past few weeks.

Tracking information for international Vault members is still experiencing an issue at the moment, and we hope to resolve it shortly. However tracking information is now available for all US Vault members. If you would like details on your tracking information, please feel free to reach out to our customer support team at vault@thirdmanrecords.com for further assistance.

While jamming with all the new Vault #26 goodies over the weekend, we realized, like many of you guys, that the b-side to the “Impossible Winner” Dead Weather 7” sounded a little strange. Although the label said “Mile Markers,” “Cop and Go” was blasting through our speakers.
The mislabeled B-side on the Vault #26 7” has been brought to our attention and we will make the correct 7” available to all Vault #26 active members in the near future. Keep your eyes peeled for updates on this!

If you have received your package and noticed any damages, please let us know at vault@thirdmanrecords.com and we will review and address these issues in chronological order.

And last but not least, THANK YOU! It's been a great year and we could not have done all this without you. Looking forward to more exciting news to come


Comments

wendyjamie

J in Ontario Canada, still nothing yet. I have emailed and have no response yet. Really looking forward to getting this package !

Andre Brandalise

Emailed twice already, asking for a tracking number and got no response.
No signs of #26 here in Brazil.

knoxvle

Emailed TMR a week ago still no reply or package for H in Canada!

Kristan Howells

i email yesterday received no reply and have just been charged for the next pack, not even received this one yet

HgArkansassy

They responded to my email and reshipped my package and it arrived today!! It’s beautiful! Just try emailing them if you have not received it yet.

Michelle Newell

at this point i am giving TMR the benefit of the doubt since everything else has been top notch. but this is getting ridiculous. Havn’t received anything from TMR in a while, including responses to the two emails i have sent. Lets see what happens I guess.

Mark Miller

M in Germany, arrived today as well…

Andreas Bradt

I’m a “B” in Germany, package arrived today!

B_the3rd

Still waiting in Canada. Was given a FedEx tracking number that comes up as invalid. Have sent additional emails to inform customer service of this and have had no response.

Danny Hurrell

I’m in London, England and still haven’t received my confirmation email. Anyone else in the UK still waiting?

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