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TIDAL SUBSCRIPTION PROMOTION FOR VAULT MEMBERS

TIDAL SUBSCRIPTION PROMOTION FOR VAULT MEMBERS

The Third Man Records Vault Subscription Service, responsible for the quarterly packages of limited edition vinyl records you all know and love and exclusive merchandise as well as the inside scoop on Third Man goings on and concert pre-sales, is proud to announce a new perk for its members. All Third Man Records Platinum Vault members already pay $60 (US) per quarter for their subscriptions to the Vault. Beginning today all Platinum Vault members (new and existing) are eligible to ALSO have TIDAL HiFi subscriptions (normally $19.99/month) for only an additional $5/month (totaling of $65/quarter (US) for your Vault subscription and unlimited access to high quality streams). This 75% discount on TIDAL HiFi subscriptions remains in effect in perpetuity, for as long as a Vault member's subscription remains active and uninterrupted. TIDAL, an artist-owned and artist-friendly streaming service, has two tiers of subscriptions: a standard quality $9.99/month version (TIDAL Premium), and the high-fidelity, CD-quality, lossless audio $19.99 version (TIDAL HiFi) we are offering to Platinum Vault members at 75% off, as well as exclusive content and access to intimate live shows around the world.

Vault members can access their promo code to unlock this discount in their Third Man Store Account Dashboard, and should proceed to http://tidal.com/ and "REDEEM VOUCHER" to enter their code. The discount will remain in effect for as long as the Vault member's subscription is continuously active, but please note, this is a ONE TIME discount. Once a Vault subscription is cancelled, the discount code is with which it is associated will be disabled and cannot be reactivated. Any interruption in Vault membership will result in the irreversible invalidation of the associated coupon. To clarify, if you cancel your subscription on your current e-mail address, your $5 TIDAL subscription then becomes a $20 subscription, and this cannot be reversed.

TIDAL is available via browser and mobile device, using Google Play and the Apple App Store.

Today is a particularly good day to join the Vault + TIDAL Hifi because Jack White's final acoustic performance in Fargo, North Dakota last week, which streamed live on TIDAL and the Vault, has now been archived and is available to stream in its entirety in both locations. To top it off, Jay Z announced on Wednesday that he will be putting on a Special TIDAL X Jaÿ Z B-Sides Concert, which will stream exclusively on TIDAL on May 13th.

Because we are announcing this partnership on the 1st day of a new Vault quarterly cycle (the soon-to-be-announced Vault Package #25), we are allowing new members who sign up this week (before next Friday, May 8th at 5pm CST), to purchase Vault Package #24 in addition to their new membership, an extension of the deadline, of sorts. If you sign up for a Vault Platinum subscription in the next week and are interested in receiving the Loretta Lynn Vault Package, which features a reissue of the Jack White-produced Van Lear Rose 12" LP with a previously unreleased bonus track, a 7" of White Stripes covers of Lynn's classic songs, an exclusive DVD of Lynn and White revisiting the time of Van Lear Rose in conversation and song, and a few extra treats, give our Vault customer service department a call at (615) 891-4393 x315 in the next week to secure your package as an addition to your new subscription.

Got questions about how any of this works? Feel free to e-mail vault@thirdmanrecords.com for answers! Enjoy your unlimited access to great-quality music, dear friends!

UPDATE: PLEASE NOTE, IN YOUR DASHBOARD, YOUR CODE WILL SAY "STATUS-USED." THIS DOES NOT MEAN YOUR CODE HAS ALREADY BEEN USED AT TIDAL. PROCEED TO TIDAL, REDEEM VOUCHER, ENTER THE CODE, AND YOU WILL SEE YOUR SPECIAL PRICE REFLECTED THERE.

HOWEVER, WE ARE EXPERIENCING AN ISSUE WITH CUSTOMERS WHO ALREADY HAVE EXISTING TIDAL SUBSCRIPTIONS, AND WE ARE WORKING ON IT! WE WILL HAVE YOU UP AND RUNNING ASAP...


Comments

Melinda

I also got the instructions to contact support@tidal.com to get the voucher code added. I’m now bummed to see folks haven’t gotten responses yet. Fingers crossed for everyone!

Zarilion

@Aly Fava, I totally agree, in 2015 this is not good enough. The best thing would be a chat based support like Netflix. Unfortunately big launches like these never appear to learn from other similar big launches in history, and they underestimate the need for a BIG support staff in the first couple of months of the launch. After having been active online for 17 years now, I’m all to used to waiting for a response from support :P I’m very sure they will get back to us as soon as they are able those poor few souls working support :)

tvstoryteller

I emailed this guy and he sorted it out for me:

rune.lending@tidal.com

Aly Fava

I haven’t heard back from Tidal either after contacting them directly on Friday. I fully understand they need time to sort out the complications, but at the very least they could send an email to everyone who had contacted them to say they’re working diligently on resolving the problem and perhaps provide an estimated time of when they expect to have the problem resolved. No response at all sends the wrong message to your customers.

gabe cariola

I tried contacting Tidal twice. No response!

Zarilion

I’ve been told by TMR support to contact Tidal support to get them to apply the voucher to my account, since I already had a Tidal account. This explains the problem with the voucher for us that already have an account. https://tidalsupport.zendesk.com/hc/en-us/articles/202512711-Voucher-Invalid-Error

Quizze

I could explain it… Its purely technical and the solutions simply call for 2 different operating systems and software app lanuages to have the same defaults and line items as a part of their defaults

Barbara Buschiazzo

I entered the code one time then I had to register my account by choosing the trial mode and now the code is invalid…

Jas Dadry

@whitevoilet the status of my voucher code is active, and it still isn’t working. I’ll keep trying hopefully soon! Thanks for your help

Goodtunes82

@athinkingcat Thank you very much for the response! You always have a lot of good and helpful info in your posts and I appreciate it!

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