Hi all,
Cam here. I've been working as your contact for Third Man's Vault for a little over 5 years now and it has been my genuine pleasure to learn so much about you Vault members, help with questions and concerns (especially the ones without profanity!) and generally facilitate your Vault experience as it has evolved and grown far beyond what, I think, anyone could have dreamed back in Fall 2010. With a heavy heart, this is my letter of departure to you, as I move forward to uphold our top-notch reputation as the head of Third Man's distribution department.
So, who now will fix your LP jacket corner dings? Your seam splits? Address excessive trolling in the Vault chat? Many of you have already been chatting with David, who has been kicking ass as a member of the customer service crew. He will now be your point person for all your Vault needs. Here's a quick note from David:
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Hello everybody!
My name’s David, and I’ll be taking care of this little world we call the Vault starting now. I’ve been training night and day as Cam’s apprentice for almost two years now, and I can only hope to fill his freakishly large shoes. Times are a changin’, but everything will be A-OK. Talk soon!
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Thanks again for 5 wonderful years!
Peace and love,
Cam
Hi Cam. I want to thank you for your kind assistance whenever I encountered problems with my account or a shipment. My wife and I enjoyed meeting you on Record Store Day a few years back when we made a fun trip to Nashville. You’re recommendations enhanced our time there. Best of luck in your new position. You will be missed. Tim
Good Bye and good luck in your new Third Man endeavor, Cam! You have always been nothing but AWESOME to me when I needed your help! David has some BIG shoes to fill, but I welcome him with 3 open arms!! Take care, Cam!!
Sincerely,
Adrienne King
Hi Cam, thanks for sorting out all the difficult bits. Running a company myself I know its the small things that matter. I’ve had issues with my vault subscription and you’ve always stepped up to the mark to sort them out so a salute to you and congrats on the promotion.
Congrats to you both, and many thanks on jobs so well done. You’re both ace.
Cam, it was a great pleasure to meet you in 2014 at TMR. I’ve kept your golden card as a treasure, a masterpiece of my stay in Nashville. I sincerly appreciate the fact that you always answer e-mails, you are each time very helpful. Welcome David! I hope to meet you some day at TMR. I already love your smile. :-) :-) :-)
Congrats to both. Thanks for the picture David so I will recognize you if I ever run into you
David, I love your drawing, welcome!
Cam, I met you when you came to Philly with the Rolling Record Store a couple of years ago. It was an absolute pleasure to meet you. Thank you for taking care of my concerns and questions when I would emailed TMR. Best of luck to you in your future.
Nice Comix there David!
Gong Xi Gong Fu David and Cam!!! Good Luck and Good Fortune in this lunar year of the Monkey… Many Happy Returns for us all!