Yes, the rumor is true... Vault package #43 is now shipping!
We are shipping this package in reverse alphabetical order (Z-A) by LAST NAME, starting with international Vault members and then moving onto US Vault members.
Tracking information will be sent out on Monday. If you see that your information says 'shipping label printed' and nothing else, don't worry! We have our shipping labels pre-printed, so your package is simply awaiting shipment. If you still do not see an update to your tracking number by April 3rd, please reach out to us and we would be happy to look into it for you.
Please note that Vault Customer Service responses will be delayed during the shipping of this Vault package, and we would appreciate if you held any questions regarding package #43's status until all packages have shipped (about 2 weeks), so that we can focus on getting these packages sent out as efficiently as possible. We will return all your emails and voicemails as quickly as possible after shipment of package #43 is complete. If you have already contacted the Vault via email once, please know that your message has indeed been received, and that we are working as quickly as possible to address each message in the order in which they were received. Writing separate emails leads to creation of separate customer service tickets, which in turn causes confusion and adds time to the process of addressing everybody’s questions or concerns. As always, we appreciate your patience during this time!
Can’t wait. The first vault package for the wife and me, what a way to start! So sorry to hear about the tornado and grateful no work associate’s or family were affected. Stay strong Tennessee!
Can’t wait for this. Was lucky enough to see them at The Powerstation in Auckland, New Zealand with a crowd of roughly 1000 people… Their first live performance in NZ and first live performance since 2011! The best concert I’ve ever been to, I’ll never forget it. They finished with Carolina Drama, it was fucking magical.
Awesome that TMR chimed in!!!! set in straight no fake news here!!!
I’m jonesing for this one so bad. Horrible time to be named Campbell but I will survive, I hope.
thanks for all the work you do shipping team!
@TMRVault Some of us miss the days when it seemed like shipping order was determined by a map on the wall, a set of darts, and a case of beer. Those were fun times ’cause it was always a surprise.
@Drebin We actually change up the order every time! We do alphabetical by first name, alphabetical by last name, reverse alphabetical by first name, reverse alphabetical by last name. We try to make it as fair as we can for everyone! :) Thanks for your patience!
oh thank you this tour was awesome!!! can’t wait to relive it!! thank you TMR.
It’s always reverse like that. Change it up for once
excited! can’t wait!!