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Vault News

VAULT #39 NOW SHIPPING

VAULT #39 NOW SHIPPING

The wait is over and your patience has finally paid off... Vault package #39 is now shipping! 



We are shipping this package in alphabetical order (A-Z) by LAST NAME, starting with international Vault members and then moving onto US Vault members. 



Tracking information will be sent out to international recipients tomorrow, and to US recipients by the beginning of next week. If you see that your information says 'shipping label printed' and nothing else, don't worry! We have our shipping labels pre-printed, so your package is simply awaiting shipment. If you still do not see an update to your tracking number by April 15th, please reach out to us and we would be happy to look into it for you.

Please note that Vault Customer Service responses will be delayed during the shipping of this Vault package, and we would appreciate if you held any questions regarding package #39's status until all packages have shipped (about 2-3 weeks), so that we can focus on getting these packages sent out as efficiently as possible. We will return all your emails and voicemails as quickly as possible after shipment of package #39 is complete. If you have already contacted the Vault via email once, please know that your message has indeed been received, and that we are working as quickly as possible to address each message in the order in which they were received. Writing separate emails leads to creation of separate customer service tickets, which in turn causes confusion and adds time to the process of addressing everybody’s questions or concerns. As always, we appreciate your patience during this time!

Prepare your eardrums for the loudest Vault package we've ever released...


Comments

tlopalb

du und der Fendrich a, Bernhard ?! I’m in Austria too and still no sign of tracking information, maybe they’re doing the countries in reverse alphabetical order?

Bernhard Aigner

no tracking? last name starts with an A! i am from Austria

tlopalb

so should I be worried if I live in Europe and still haven’t gotten any tracking info?

pipefitter

tracking arrived…stu Gilmour canada

yanis

just got my track-info, yanis zuercher from switzerland .

TMR Vault

International tracking was just sent via email — apologies for the delay!

jreineke

Le sigh – live in Alaska and my name is at the end of the alphabet. I guess I get it sometime this year.

Justin Molina

Friday morning… still no tracking.

Punkroctopus

Well, this is torture.

Trez

I’m european and my last name starts with a D but I received nothing yet.

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