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Vault News

VAULT #39 NOW SHIPPING

VAULT #39 NOW SHIPPING

The wait is over and your patience has finally paid off... Vault package #39 is now shipping! 



We are shipping this package in alphabetical order (A-Z) by LAST NAME, starting with international Vault members and then moving onto US Vault members. 



Tracking information will be sent out to international recipients tomorrow, and to US recipients by the beginning of next week. If you see that your information says 'shipping label printed' and nothing else, don't worry! We have our shipping labels pre-printed, so your package is simply awaiting shipment. If you still do not see an update to your tracking number by April 15th, please reach out to us and we would be happy to look into it for you.

Please note that Vault Customer Service responses will be delayed during the shipping of this Vault package, and we would appreciate if you held any questions regarding package #39's status until all packages have shipped (about 2-3 weeks), so that we can focus on getting these packages sent out as efficiently as possible. We will return all your emails and voicemails as quickly as possible after shipment of package #39 is complete. If you have already contacted the Vault via email once, please know that your message has indeed been received, and that we are working as quickly as possible to address each message in the order in which they were received. Writing separate emails leads to creation of separate customer service tickets, which in turn causes confusion and adds time to the process of addressing everybody’s questions or concerns. As always, we appreciate your patience during this time!

Prepare your eardrums for the loudest Vault package we've ever released...


Comments

TMR Vault

@TMRyan you rock!

Stinky_britc

Did the person sending tracking info go to sleep? Ba dum tss

TMRyan

I can tell there are a lot of first time members, just relax everyone! It’s a small team that puts these packages together. I’ve never actually received tracking info but have always received the package. The vault is very unique and a lot of love is put into this. Have patience my fellow vault members! It’s always worth the wait!!!

scubabike420

Taking so long even Tool might release an album before this is shipped.

Jbrown1812

No tracking number yet I’m getting concerned

Angel Alvarado

It will get here sooner or later. I am more interested on how big was this vault package. Any info on how many copies were sold? How many active subscribers did the vault have for package #39? I have a suspicion that it was a lot more than the average.

Raw

This package seemed to be taking a while and maybe it had a production problem? I wish JW took the time to give a quarterly update. It’s like he’s almost not even connected to the Vault. I never hear him talk about it or mention it.

Stinky_britc

Y’all evil

Belo

SO STOOOOOOOKED!

markocholo

Last name, “F”.
Are we there yet? Are we there yet?
;)

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