Vault Members — As you are probably aware, there are a number of cities where issues have affected your ability to successfully purchase tickets in the Jack White Live 2018 Vault pre-sale. We want nothing more than for Vault members, our most valued fellow music appreciators, to be in the audience at Jack's live shows. We have negotiated a solution for a second Vault pre-sale for certain cities to take place Wednesday morning at 7am local time, 3 hours before any other pre-sale begins. Every vault member will be e-mailed a unique, individual code tomorrow in advance of Wednesday's "re-pre-sale." A special allotment of tickets have been set aside for this additional pre-sale.
Stand by for your email, and thanks for your patience, enthusiasm, and understanding.
Please tell us which cities! I sure hope Dallas is one of them. I started at 10 a.m. on the dot and tried for 2 hours. Also hope you have some reserved seats for Dallas. Thanks for making this right!!!!
Hey everyone. I have an extra ticket to Portland and San Diego, which I’m willing to let go at face value. They were the first tickets to pop up so I jumped on them, but I was eventually able to get floor seats. If anyone is interested hit me up at jordanemccann@gmail.com
I was fortunate enough to get 2 tickets. I was dismayed to find your code everywhere it should not be. As a Vault member it’s incredibly disappointing to see what I paid for displayed for free, I would guess because of poor online security or just plain ol’ corporate espionage . I would like to see a transparent active investigation by TMR as to how this happened and how this travesty will be prevented in the future. I appreciate what you provide to us, fans and customers, in terms of service and products. I look forward to continuing being an active vault member. Answers will be greatly appreciated. Regards, Iris Gonzalez Flythe
Oh, please! Please! We need GA tickets for Dallas April 29th!!
Thank you for trying to rectify this situation.
the real deal…
Austin showed only Lawn tickets available. When I checked back later there were pit tickets. Please set aside some pit tickets for Austin.
We need unique codes!
I really hope this works, I tried for 45 minutes today for the Phoenix show and couldn’t get my tickets. I was heartbroken as I called customer service only to find out the ticket supply was exhausted.
wow!! above and beyond as always. thank you third man!!!