We have completed shipping for Vault package #60! We sincerely appreciate your patience throughout the shipment of this package.
Tag us in your social media posts and unboxing videos with hashtag #thirdmanvault.
If you have received your package and noticed any damages, please contact us within 14 days of delivery at vault@thirdmanrecords.com and we will review and address these issues in chronological order. Please read our Return/Exchange policy below for further details. We appreciate your patience and assure you that we will respond to every request as quickly as possible. Please do not send multiple emails as this will create separate customer service tickets, which causes confusion and delays the process of addressing everybody’s questions or concerns. Thanks for understanding!
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VAULT PACKAGE RETURN/EXCHANGE POLICY
Requests for returns/exchanges of damaged/defective products must be initiated within 14 days of package delivery by emailing vault@thirdmanrecords.com. Requests placed after that time will not be honored. Return/Exchange requests must be settled within 30 days of initial correspondence. Requests that have been responded to by Third Man/The Vault left dormant for more than 30 days after our
Fantastic vault! Thanks for giving us a seat in the audience!
Thank you for finally pressing the Jack White World’s Fastest Record show! I got engaged the day before at TMR in the PHOTO BOOTH! So this is a nice way to reminisce in all it’s glory!
I was so happy opening up the Vault!!! Everything was beautifully done, and they sound great. Please extend a great big “Thank You” to the whole team. After touring the Detroit TMR, I saw how hard everyone worked to ensure we get the best product. This goes from the people who met us in the front, to the folks working in the back, the tour guides and the bigwigs that were meeting behind closed doors that I got to spy on when the door was opened!! And a huge Thank You to Jack and Ben for everything you do to make us happy little TMR groupies.