We are shipping this package in alphabetical order (A-Z) by FIRST NAME, starting with international Vault members and then moving onto US Vault members. Tracking information will be sent out via email today.
Regarding your tracking number: if you see that your information says 'shipping label printed' and nothing else, don't worry! We have our shipping labels pre-printed, so your package is simply awaiting shipment. If you still do not see an update to your tracking number by August 1st, please reach out to us and we would be happy to look into it for you.
Please note that Vault Customer Service responses will be delayed during the shipping of this Vault package, and we would appreciate if you held any questions regarding package #56's status until all packages have shipped (about 2 weeks), so that we can focus on getting these packages sent out as efficiently as possible. We will return all your emails and voicemails as quickly as possible after shipment of package #56 is complete. If you have already contacted the Vault via email once, please know that your message has indeed been received, and that we are working as quickly as possible to address each message in the order in which they were received. Writing separate emails leads to creation of separate customer service tickets, which in turn causes confusion and adds time to the process of addressing everybody’s questions or concerns. Thank you!
I find it incredibly frustrating to get this email…
Hey, great, thanks for the tracking number…A shipping label has been printed FOR AN ITEM THAT WONT ACTUALLY BE SHIPPED FOR 3 MORE WEEKS
FFS. I received this email, a couple days later go on vacation to Yellowstone and the Tetons for 8 days, have the 4th of July holiday… check the email again…
A shipping label has been created.
Frustrating
I’ll leave it at that
First name starts with D and still waiting for package to be delivered to the post office for shipping. Doesn’t seem right.
very fine package…cheers
Shipping by first name huh? My friend who lives a few blocks from me and whose first name begins with N got his package on Monday and I’m still waiting on mine.
What is #56
Thank you, can’t wait!!!!