TGIF: Vault package 46 is now shipping!
We are shipping this package in reverse alphabetical order (Z-A) by FIRST NAME, starting with international Vault members and then moving onto US Vault members.
Tracking information will be sent out later today. If you see that your information says 'shipping label printed' and nothing else, don't worry! We have our shipping labels pre-printed, so your package is simply awaiting shipment. If you still do not see an update to your tracking number by January 15th, please reach out to us and we would be happy to look into it for you.
Please note that Vault Customer Service responses will be delayed during the shipping of this Vault package, and we would appreciate if you held any questions regarding package #46's status until all packages have shipped (about 2-3 weeks), so that we can focus on getting these packages sent out as efficiently as possible. We will return all your emails and voicemails as quickly as possible after shipment of package #46 is complete. If you have already contacted the Vault via email once, please know that your message has indeed been received, and that we are working as quickly as possible to address each message in the order in which they were received. Writing separate emails leads to creation of separate customer service tickets, which in turn causes confusion and adds time to the process of addressing everybody’s questions or concerns.
PLEASE NOTE: due to COVID-19 there may be shipping delays. We appreciate your patience as transit times might be longer than normal.
FedEx is the absolute strikeout this holiday season. they could not be worse. No blame on TMR at all. just wanted to vent. my package was 10 miles from my house several days ago and now it’s several counties away. it worries me that they are transporting our precious vaccines! they’ve screwed up every single shipment to me over the last two months! it just means it’ll be even sweeter when I drop the needle at last.
Update: it arrived today! Great service from all especially with Covid restrictions. It looks great too ?
Mine sounded like a few on here ie Elk Grove for ages then Switzerland. Arrived today via Royal Mail, no notifications etc. Ps I’m in the uk
Mine also in Switz. since 4 Dec. Absolutely normal, considering Covid+xmas traffic. No worries it all.
Mine was at Elk Grove from Dec 4th, then nothing mentioned on the tracking until Dec 11th when it arrived in the UK. It was then delivered on the 12th. I’m sure all of you other UK people will have it within 3 or 4 days. I’m UK, first name ‘G’.
I’m in the U.K. and mine has been in Elk Grove since Dec.4th – not much to do but wait I guess! Probably won’t be here for Christmas which is a pity.
I’m in the UK, and my tracking says its just left Switzerland… starting to get a bit concerned now. ?
@JerryNichols, just saying, if you feel that you shouldn’t have to wait like the vault members and you want it early like the general public, then you can get it for half price at the record store. “It’s no trick to make a lot of money, if all you want is a lot of money.” Wait, who said that?
Still at Elk Grove for me..a ‘c’ from the uk…good to see some have made it over!
Mine arrived this morning too! UK too.