We have just finished shipping Vault package #36! Tag us in your social media posts and unboxing videos with hashtag #thirdmanvault.
If you have received your package and noticed any damages, please contact us within 14 days of delivery at vault@thirdmanrecords.com and we will review and address these issues in chronological order. Please read our Return/Exchange policy below for further details. We appreciate your patience and assure you that we will respond to every request as quickly as possible.
Thanks to our awesome Vault team, shown below, for their packing expertise!
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VAULT PACKAGE RETURN/EXCHANGE POLICY
Requests for returns/exchanges of damaged/defective products must be initiated within 14 days of package delivery by emailing vault@thirdmanrecords.com. Requests placed after that time will not be honored. Return/Exchange requests must be settled within 30 days of initial correspondence. Requests that have been responded to by Third Man/The Vault left dormant for more than 30 days after our response will not be honored.
If you still haven’t received your shipment 30 days after receiving your tracking number, and suspect your package may be lost/stolen please contact vault@thirdmanrecords.com for assistance. Missing Package replacement requests must be settled within 30 days of initial correspondence. Requests that have been responded to by Third Man/The Vault left dormant for more than 30 days after our response will not be honored. Missing package replacement requests received more than 90 days after our distribution of tracking information for that specific Vault package will not be honored.
Received mine today (M in Ohio). This might be my favorite Vault release so far. Everything about it is beautiful. You can tell Jack poured his heart into this one and wanted to share a truly amazing record with us. P.S. if you eBay’d this one, you’re an idiot!
Received today…. truly exceptional. Well versed on Bongo Fury and all that is Zappa, but this is a gem. Incredible Vault Package.
Max – Condolences. Here’s to the record brining memories of your uncle for years to come.
I received my copy today. This was one of my uncle’s favorite albums. We found out today that he has reached the end of his path. That this package would arrive is more than coincidence. Thank you for so lovingly re-creating this album, which now carries more weight to me than I would have liked. Thank you for giving me the perfect swan song with which to say good-bye. Tom would approve.
I always wonder when the last vault package goes out if the manager doesn’t drop the needle on The Load by Jackson Browne and have “cause when it come to moving me, you guys are the champs” blasting over the speakers in the warehouse.
M Wisconsin delivered
Introducing vault package 37 an extended look into JWs 78 collection DVD with 20+ favorite jw tracks pressed on to two 200 gm 2LP set cased in a wooden telescopic box, with a ??# page book of his collection in detail. A picture of Ben’s face having to catalog it in less then three months and topped off with a personal invitation to a listening party while jw djs on two gramaphones and a tin can microphone.
Seriously would pay good money for this.
https://youtu.be/cn73Wtem0No Sorry, couldn’t resist. Thanks as always for all your hard work, TMR! This is a truly beautiful package.
Thank you all! Excellent package!
Thank You Very Much I Enjoyed The Vault Package #36 Captain Beefheart And His Magic Band Trout Mask Replica