Another one bites the dust... AKA the Vault #32 shipping is complete! A big THANK YOU to our Vault team for working tirelessly to get these packages out to you as quickly, efficiently, and accurately as possible.
If you have received your package and noticed any damages, please let us know within 14 days of delivery at vault@thirdmanrecords.com and we will review and address these issues in chronological order. Please read our Return/Exchange policy below for further details. We appreciate your patience and assure you that we will respond to every request as quickly as possible.
Don't forget to tag us in your social media posts with hashtag #thirdmanvault. We love seeing your unboxing photos and videos!
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VAULT PACKAGE RETURN/EXCHANGE POLICY
Requests for returns/exchanges of damaged/defective products must be initiated within 14 days of package delivery by emailing vault@thirdmanrecords.com. Requests placed after that time will not be honored. Return/Exchange requests must be settled within 30 days of initial correspondence. Requests that have been responded to by Third Man/The Vault left dormant for more than 30 days after our response will not be honored.
If you still haven’t received your shipment 30 days after receiving your tracking number, and suspect your package may be lost/stolen please contact vault@thirdmanrecords.com for assistance. Missing Package replacement requests must be settled within 30 days of initial correspondence. Requests that have been responded to by Third Man/The Vault left dormant for more than 30 days after our response will not be honored. Missing package replacement requests received more than 90 days after our distribution of tracking information for that specific Vault package will not be honored.
Awesome pack. Mine is damaged from Fed Ex! Oh well. TMR Always makes it right. Thanks for all your hard work TMR team! Rock on guys and gals!!!!!! Peace!
Great package and so glad that records finally are shipped separated from cover. Hope this will be done for all future releases and that seam splits are no more!! Looking forward to more great releases in the future.
Thanks again!
Nice work everybody! Thanks.
Great job, everyone!
Love this package! Any word on the key yet?
Really impressed with this package. A truly excellent job! Thank you!
Received mine today! I really appreciate it, you guys are the greatest!
Love it!!!! Thanx Third Man
You guys did a great job on this one! Congrats and enjoy your holiday weekend!! :-)
Nice work…aside from decorative….what is the key for? :)