It's true...we've just sent out the last of the Vault #31 packages! We always love seeing your reactions to Vault packages, so tag us in any social media posts with hashtag #thirdmanvault.
If you have received your package and noticed any damages, please let us know within 14 days of delivery at vault@thirdmanrecords.com and we will review and address these issues in chronological order. Please read our Return/Exchange policy below for further details. We appreciate your patience and assure you that we will respond to every request as quickly as possible.
Stay tuned for the Vault #32 announcement coming soon!
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VAULT PACKAGE RETURN/EXCHANGE POLICY
Requests for returns/exchanges of damaged/defective products must be initiated within 14 days of package delivery by emailing vault@thirdmanrecords.com. Requests placed after that time will not be honored. Return/Exchange requests must be settled within 30 days of initial correspondence. Requests that have been responded to by Third Man/The Vault left dormant for more than 30 days after our response will not be honored.
If you still haven’t received your shipment 30 days after receiving your tracking number, and suspect your package may be lost/stolen please contact vault@thirdmanrecords.com for assistance. Missing Package replacement requests must be settled within 30 days of initial correspondence. Requests that have been responded to by Third Man/The Vault left dormant for more than 30 days after our response will not be honored. Missing package replacement requests received more than 90 days after our distribution of tracking information for that specific Vault package will not be honored.
I couldn’t be happier with vault #31,while being a Rock guy myself I do like old school country and this set did not disappoint me at all,I gave the DVD to my mother for her birthday and she was very pleased,I’m not a jewelry guy but the lapel pin hat came with it looks perfect and is an excellent accent to a bulls skull I picked up in Mexico some years back the skull was covered in beeswax and has thousands of beads laid into it in a Aztec/peyote design,if I can send a pic at some point I will,can’t wait for #32
I’m actually thinking of opening this vault package!
These reviews sound the yummiest.
This vault sounds sooooooo good!
Solid package. Wife loving it, and of course I’m taking full credit for it. Anyone else feeling that the challenge coin is too big? Mine doesn’t fit inside the Blue Room Sessions 7-inch.
You guys rock, my seams were all split on the cover and the inner sleeves and i got new ones in the mail 3 days after I emailed you guys! Customer service muthafucka, makes all the difference in the world. Well done.
Nice interview with Margo at the end of the DVD. I liked the part about “dour lyrics in major keys.”
So the package just landed on my porch and I haven’t even played the records yet, and I am sort of geeking out about the pale green one. It looks like water in my hands, it’s just the prettiest thing ever . . . .
Stellar package!! I pity the poor fools who opted out on this one.
The hole in the coin is just right, like goldilocks you know? These papa bears need to cool their hot soups.
Love the package. but yeah the hole is a just a little too big on the coin.